Feedback and Concerns
The Early Years Inspectorate welcomes feedback relating to early years services from parents/ guardians and other interested parties. There is a defined Parent Feedback process which enables parents/ guardians to express satisfaction or dissatisfaction and provide general views regarding an early years service.
Where a parent or other interested party wishes to raise concerns about the welfare and safety of children who attend a service these should first, where possible, be brought to the attention of the registered provider. Where concerns need to be escalated to the Early Years Inspectorate they should be submitted by through the Concerns about an early years service process.
You can view a webinar review of Feedback and Concerns process and the key data and learnings from 2021 on our Webinars page.