Employee Assistance Programme Overview and Access
Employee Assistance Programme (EAP) provides a confidential counselling support and referral service for all staff with personal or work related difficulties.
For employee assistance contact details click here.
Advice and guidance is available to managers in dealing with staff welfare issues. The Employee Assistance Programme also provides formal structured support to groups of staff who have experienced stress reactions as a result of a critical incident in the work place.
The Employee Assistance Programme is a confidential service and is free of charge to all Tusla employees. The service is provided by trained and experienced counsellors who are professionally qualified and bound by the codes of conduct of the professional bodies to which they belong and is available to all employees for support with both personal and work-related concerns.
A wide range of issues are dealt with by EAP, including:
- Stress at work
- Difficult relationships in work (including bullying)
- Traumatic events (e.g. assault, suicide)
- Addictions
- Personal issues outside of work (e.g. bereavement, relationships)
The service provides the following on a confidential basis:
- Professional assessment
- Personal support
- Counselling
- Referral onwards to other professional resources where appropriate
- Trauma support
Managers may contact the service for advice and guidance on issues relating to Employee Wellbeing. The service participates in the provision of lectures/training as required, in areas where the Employee Assistance Professional has relevant expertise, e.g. stress management, post trauma support, team building and management training.
The service provides feedback to the organisation regarding broad issues which may enhance Employee Wellbeing and the organisation's effectiveness.
Access to the service
If you wish to access the service for information or an appointment, you can contact your local EAP Managers.
The Occupational Health Service can also refer clients with their consent. Click here to find your local Occupational Health Service.
Contact details for your local Employee Assistance can be found here.
Staff should first make contact with internal services. If an external service is required it will be provided by the Health and Wellbeing and Employee Assistance Department.
Tusla Employee Assistance Programme Contact Details | |||
|---|---|---|---|
 | 086 1438390 |  | eap@tusla.ie |