Tusla - Ireland's Child & Family Agency

HIQA Overview Report Highlights Significant Progress at Tusla Since 2018

              - Compliance with Standards Significantly Increased -

The publication of HIQA’s ‘Overview Report - Inspections of Child Protection and Welfare Thematic Programme 2019- 2021’ today marks a significant milestone for Tusla - Child and Family Agency. The report details the improvements made in key areas of child protection and welfare services across the country since 2018, when HIQA reported on a statutory investigation it undertook at the direction of the Minister for Children and Youth Affairs, which highlighted areas for improvement in governance, leadership, management, and the workforce. 

Speaking about today’s publication, Bernard Gloster, CEO, Tusla said: “The Board and Executive of the Agency took very seriously the implications of the 2018 report and other assessments of the Agency. Now as recorded by HIQA the Agency is clearly on a pathway of continuous improvement”

Today’s report highlights the improvements made by many of the Agency’s operational areas since 2018. For example, half of the service areas inspected by HIQA were compliant or substantially compliant in all but one standard. The most important opinions are of course those of the children and families we work with, the majority of whom reported positive experiences and engagement with Tusla staff around the country.

As with all personal social services, the ever-changing demand, and environment means there are always improvements to be made and it is fair to say that challenges remain. We will continue through our programme of reform across all services to focus on constantly improving practice and to engage proactively with HIQA, to ensure that the children and families we work with receive the highest standard of support and intervention.”

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