Tusla - Ireland's Child & Family Agency

Appointing a Designated Liaison Person

Both public and private organisations that are providing services to children should consider appointing a designated liaison person in keeping with best practice in child safeguarding. This person will be the resource person for any staff member or volunteer who has child protection concerns and will liaise with outside agencies. The designated liaison person should be knowledgeable about child protection and should be provided with any training considered necessary to fulfil this role.

The designated liaison person is responsible for ensuring that reporting procedures within your organisation are followed, so that child welfare and protection concerns are referred promptly to Tusla.

The name and contact details of the designated liaison person should be made available to all staff and volunteers working within your organisation. It may also be useful to appoint a deputy designated liaison person who will assume responsibility when the designated liaison person is not available or on leave.

Designated Liaison Persons and Mandated Persons

Some designated liaison persons will be working in organisations where mandated persons are also employed. It is important to note that a mandated person is responsible for fulfilling their obligations under the Children First Act 2015. This cannot be done on their behalf by the designated liaison person.

If you are a mandated person and also have the role of designated liaison person in your organisation, you must fulfil your statutory obligations as a mandated person. If, as a designated liaison person, you are made aware of a concern about a child that meets or exceeds the thresholds of harm for mandated reporting, you have a statutory obligation to make a report to Tusla arising from your position as a mandated person.

While mandated persons have statutory obligations to report mandated concerns, they can make a report jointly with another person. This means that a mandated person can make a joint report with a designated liaison person.

Safeguarding best practice procedures information and support 

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